Privacy Policy

Last updated: January 2026

At Mumadoo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us online, visit our venue, or use our services.

1. Who We Are

Mumadoo is a family-focused members’ club and community space designed for parents and children.
If you have any questions about this policy or how we use your data, you can contact us at:

t:01628 671058
e: enquiries@mumadoo.com

2. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Booking and membership details
Enquiry form submissions
CVs and applications (for recruitment purposes)

Usage Information

Website activity (pages visited, time spent on site)
Device and browser information
IP address (used for security and analytics)

3. How We Use Your Information

We use your information to:

Process bookings, memberships, and enquiries
Communicate with you about your account, events, or services
Respond to questions and customer support requests
Improve our website, services, and customer experience
Manage recruitment applications
Send marketing communications (only if you’ve opted in)

4. Marketing Communications

If you choose to subscribe to our emails or updates, we may send you news about events, offers, and community updates.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only when necessary, such as:

Booking and payment providers
Website hosting and analytics services
Email and communication platforms

All third parties are required to handle your data securely and in line with data protection laws.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While no system is 100% secure, we work hard to safeguard your data.

7. How Long We Keep Your Data

We only keep your personal data for as long as necessary to:

Provide our services
Meet legal or regulatory requirements
Resolve disputes or enforce agreements

Recruitment data is stored only for a reasonable period unless you request otherwise.

8. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data
Object to or restrict certain types of processing
Withdraw consent for marketing communications

To exercise your rights, please contact us using the details above.

9. Cookies

Our website uses cookies to improve functionality and user experience.
You can manage or disable cookies through your browser settings at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

11. Contact Us

If you have any questions, concerns, or requests relating to your privacy, please get in touch: